Professional Stain Removal for Every Surface

Yes, we successfully remove most red wine stains using specialized tannin-based stain removers. Our success rate exceeds 90% for fresh wine spills and 70% for set-in stains. The key is addressing wine stains quickly, as they become more difficult after 24-48 hours. We use pH-balanced solutions that break down tannins without damaging carpet fibers or colors.

Pet urine requires enzymatic cleaners that break down uric acid crystals causing odors. We use black lights to identify all contaminated areas, then apply bio-enzymatic treatments that digest organic compounds. For severe cases, we may need to treat carpet padding or subfloors. Our process includes sanitization and deodorization to completely eliminate pet odors, not just mask them.

Our overall stain removal success rate is approximately 85-95% depending on stain type, age, and previous treatment attempts. Fresh stains (less than 24 hours old) have the highest success rate at 95%+. Set-in stains (more than 1 week old) average 70-80% success. Permanent dyes, bleach damage, and chemical burns cannot be removed as they permanently alter fiber color.

Professional stain removal typically costs £50-£150 depending on stain severity, size, and location. Single small stains start at £50. Multiple stains or room-wide treatment ranges £100-£150. Emergency same-day service may include additional fees. We provide free phone consultations and quotes. Many stains can be treated during regular carpet cleaning appointments at reduced rates.

Yes, coffee and tea stains respond well to professional treatment. These tannin-based stains require alkaline cleaning solutions to break down the compounds. We achieve 90%+ success on fresh coffee stains. Older tea stains that have oxidized may require multiple treatments. Adding milk or sugar to beverages can complicate removal due to protein and carbohydrate content.

Most stain removal treatments take 1-2 hours including drying time. Simple single stains may take 30-45 minutes. Complex stains requiring multiple treatments or special techniques can take 2-3 hours. Emergency service is available with 2-4 hour response times. Drying time varies by humidity and ventilation but typically ranges 2-6 hours for treated areas.

Permanent stains include bleach damage, strong dyes (hair dye, food coloring), chemical burns, and color loss from sunlight. These stains have chemically altered fiber color and cannot be reversed. Very old stains (months to years) that have oxidized may be impossible to fully remove. In these cases, we may recommend carpet dyeing, patching, or replacement for the affected area.

For fresh spills, immediately blot (never rub) with clean white towels and apply cold water. Avoid harsh chemicals, vinegar, or hydrogen peroxide as these can set stains or damage fibers. Do not use heat or scrubbing. If simple blotting does not work within 5-10 minutes, stop and call professionals. Improper DIY attempts can permanently set stains, making professional removal impossible.

Yes, we provide same-day emergency stain removal service for urgent situations. Call 07405 428259 before 2 PM for potential same-day service. Emergency service is available for fresh spills that require immediate professional attention, such as large wine spills before events or pet accidents. Emergency appointments include additional service fees but maximize stain removal success rates.

Yes, blood is a protein-based stain that responds to cold water and enzymatic treatments. Fresh blood has 95%+ removal success. Dried blood is more challenging but often removable with specialized protein dissolvers. Never use hot water on blood as it cooks the protein and permanently sets the stain. We use cold water extraction and bio-enzymatic cleaners specifically formulated for protein stains.

Grease and oil require solvent-based cleaners or specialized degreasers. We use dry cleaning solvents that dissolve lipids without spreading the stain. The process includes applying absorbent compounds, chemical solvents, and hot water extraction. Motor oil and cooking grease have 80-90% success rates. Butter and food oils are easier to remove at 90%+ success. Avoiding water initially prevents spreading oil stains.

Ink stain removal depends on ink type. Ballpoint pen ink (oil-based) requires solvents and has 70-80% success. Water-based marker is easier at 85-95% success. Permanent marker is challenging at 50-60% success due to alcohol-based dyes. Printer ink varies by type (dye vs pigment). We use specialized ink removers and blotting techniques. Never rub ink stains as this spreads the pigment deeper into fibers.

We guarantee our best effort using industry-leading techniques and products. If we cannot remove a stain, you only pay our minimum service call fee. We provide honest upfront assessments about removal probability. Some stains are permanent and we will inform you before treatment. Our satisfaction guarantee covers workmanship - if our process damages your carpet (extremely rare), we repair or replace the affected area.

Makeup stains vary by product. Lipstick (oil-based) requires solvents similar to grease removal. Foundation contains oils and pigments needing multi-step treatment. Nail polish requires acetone-based removers (tested first for colorfastness). Mascara (water-based) responds to enzymatic cleaners. We achieve 75-90% success depending on makeup type. Always blot excess makeup before applying any liquid, which can spread pigments.

Yes, we remove stains from all fabric surfaces including upholstery, rugs, and delicate textiles. Upholstery requires different techniques due to varied fiber content and fabric construction. Delicate rugs (silk, wool, antique) need specialized pH-neutral treatments. We test all cleaning solutions on inconspicuous areas first. Our success rates are similar to carpet stain removal, adjusted for fabric sensitivity.

Stain reappearance (wicking) occurs when residue deep in carpet padding rises to the surface during drying. This happens when the original spill penetrated into padding or subflooring. Proper extraction and neutralization prevent wicking. If stains reappear, we provide free re-treatment within 7 days. Sugar-based stains (soda, juice) are most prone to wicking due to sticky residue that attracts soil.

Grass stains contain chlorophyll (green pigment) requiring oxygen-based or enzymatic treatments. Mud must be completely dry before removal - attempting to clean wet mud spreads it. We vacuum dried mud, then treat remaining stains with appropriate solutions. Grass has 85-95% success rate. Mud alone is nearly 100% removable. Combination grass-and-mud stains may require multiple treatments for complete removal.

We provide stain removal services throughout the United Kingdom with primary service in London and surrounding areas. Emergency same-day service is available within 20 miles of central London. Standard appointments (24-48 hours) are available in extended service areas. Call 07405 428259 to confirm service availability in your area. We also offer advice and product recommendations for areas outside our service zone.

Yes, we prioritize eco-friendly and non-toxic cleaning solutions whenever effective. Our enzymatic cleaners are biodegradable and safe for children and pets. For tough stains requiring stronger chemicals, we use EPA-approved products and provide ventilation recommendations. All products are thoroughly rinsed to minimize residue. We offer 100% green cleaning options for environmentally conscious clients, though some stubborn stains may require conventional treatments.

Old set-in stains are challenging but often treatable. Success depends on stain type, age, fiber type, and previous treatment attempts. Stains over 1 year old have 50-70% success rates. We use specialized restoration techniques including oxidizers, reducing agents, and repeated treatments. Some old stains have permanently bonded to fibers and cannot be removed. We provide honest assessments and may recommend spot dyeing or carpet repair for permanent stains.